FMEA (Failure Mode and Effects Analysis):
Prior to production, the entire design and production teams will predict potential technical difficulties that may arise during the production or design process and solve them in advance through sample testing..
TQM (Total Quality Management):
During the production process, the quality inspection team uses quality management tools, techniques, and guidelines to achieve continuous quality improvement, considers problems from the customer’s perspective, and integrates customer needs into the actual production process.
technical support
After sales technical support is becoming increasingly important. It involves multiple aspects such as answering customer questions, providing technical guidance, resolving issues, and offering remote support. When the problem cannot be solved by phone or remote means, technical support personnel can also go to the customer’s site to diagnose and solve the problem